Terms & Conditions
Read the Terms & Conditions that apply to you:
For English Language and Executive Centre Students
For Teacher Training Students
For Modern Languages Students
For English Language and Executive Centre Students
The conditions below set out the terms and conditions between you, the student, and International House London.
Minimum age for students on General English programmes is 16 years old
Minimum age for students on Executive English programmes is 21 years old
Medical, Travel and Course Insurance
Comprehensive travel, repatriation, medical and course insurance are
an essential part of international study. SCHOOL FEES ARE NOT REFUNDABLE OR TRANSFERABLE. We therefore strongly recommend that you take out comprehensive insurance which covers reimbursement of fees.
If you wish to organise medical, travel and course insurance, International House London has negotiated favourable premiums for its students with the insurance company Guard.me, the details of which can be found on the International House London website. They offer insurance cover tailor-made to the needs and requirements of language students and teacher trainees.
Cancellation Terms and Conditions
- The registration fee is non-refundable
- The insurance premium is non-refundable
All fees are payable in advance. If you wish to cancel, change or postpone your booking, we require one week's notice in writing. Where less than one week's notice is given, full fees are due and no refund is available (with the exception of accommodation fees).
General Accommodation
One week's notice is required in order to cancel accommodation. Where less than one week's notice is given there will be a charge equivalent to one week of the accommodation. The remainder will be refunded.
Residential Accommodation
The cancellation policy for this type of accommodation differs depending on the residence selected. You will be informed of the applicable cancellation policy when your residential option is confirmed.
Cancellations and refunds once you have started your course
No refund is available after the start of the course (with the exception of accommodation where one week's notice is required with the remainder refundable - exceptions apply).
Please note that where there is a change of course registration details or extension of accommodation an administrative charge of £50 will be made.
Cancellations and refunds where the School terminates the contract
The School reserves the right to terminate the booking without refund, where the students' acts or omissions are such that it would be unreasonable for them to continue their studies in the School. Please note that a course may be terminated at any point during its duration if a student is found not to have leave to remain in the UK or breeches the conditions of his/her leave.
Attendance and students’ holidays
Students are expected to attend lessons regularly and on time. Students lose tuition if they are late, absent, or leave before the course ends. Students attending courses of 36 or more weeks duration may take a holiday of four weeks without losing their course fee for the period
providing at least four weeks’ notice is given.
Course Availability and Cancellation
Every attempt will be made to place you on the course of your choice. However, International House London cannot guarantee a particular course and timetable until you have taken an entry test and had an interview. In the event of insufficient applications for a course, the school reserves the right to offer an alternative course of equal value.
Definition of one lesson
Each lesson or study hour consists of 55 minutes of study time.
British Immigration Regulations
International House London will provide the documentation required for students to apply for study visas where applicable. Documentation in support of study visa applications will only be provided upon receipt of full fees.
The School has a legal obligation to collate and maintain application information, as well as passport and visa data, and inform the Immigration Authorities of those students whose attendance falls below the standard required by their visa.
If a visa application is unsuccessful, IH London needs to be informed and a copy of the visa refusal letter should be sent to the admissions team. A refund will be issued when we receive this document but please note that the £90 registration fee is non-refundable.
Payment
Payment must be received in full six weeks before the first day of your course. If your course starts in less than six weeks payment must be received in full at the time of booking. International House London is not responsible for any bank charges incurred by international bank transfer. Please remember to quote your student number when making your payment.
No part of your booking is confirmed until payment is received in full.
You may pay by:
- Bank Transfer in £ sterling. Please note that International Bank Transfers and Bankers Draft payments will incur a £15 charge.
- Credit and Debit Cards
- Online by booking through our website
Your total course fees are made up of the following:
- Course registration fee
- Course fee
- Accommodation fee (if applicable)
- Bank transfer fee (if applicable)
- Airport transfer fee (if applicable)
- Insurance (if applicable)
Registration Fee
A registration fee is payable as part of part of your booking. This fee is £90 in 2012. If you re-enrol for a course within 12 months of paying the registration fee, you will not have to pay this fee. If you re-enrol after 12 months a new registration fee will be charged.
Public Holidays
Public and school holidays in 2012 are: 2 January, 6 April, 9 April 25 April, 7 May, 4 June, 5 June, 27 August, 25 December and 26 December. There are no refunds or discounts for General English classes missed when a course includes a Public Holiday. No fees are charged for these days on Executive Centre courses. There will be no lessons between 24 December 2012 and 7 January 2013 but no fees are charged for this period.
Special Offers
Course discounts are valid from the date of advertisement. Discounts cannot be applied retrospectively to existing bookings.
Accommodation
Accommodation booking date
- Accommodation is booked and charged for from Sunday to Sunday for the duration of your course.
- If you wish to extend your accommodation after arrival please contact the Accommodation Office
- If two students come together a shared room can be booked, otherwise shared room accommodation will be booked in the shared room option
Smoking in Homestays
Many British hosts object to smoking in their house particularly if they have children. It is therefore becoming increasingly difficult to place students who smoke in Homestays. If you are happy to smoke outside your host’s home please indicate this on your Enrolment Form.
Pets in Homestays
Many British Homestays have pets such as a cat or a dog. lt may be difficult for our Accommodation Officers to find a Homestay without pets so please complete this section of the Enrolment Form ONLY if you have a strong dislike or allergy to animals (either cats or dogs).
Special requirements
We will do our very best to deal with your special requests but are not able to guarantee this. It takes more time to deal with special requests so please send your booking as early as possible to avoid disappointment.
Arriving at your Homestay
You must telephone, fax or write to your host with your arrival time. If you do not do this then your Host may not be at home to welcome you
Changes and cancellations
See accommodation cancellations information above.
International House is only able to arrange accommodation for students studying at our school.
For Teacher Training Students
Minimum age for students on Teacher Training Programmes is 18 years old.
Making a payment
If you are accepted for a course, our confirmation letter will inform you whether you need to pay a deposit immediately in order to reserve a place. If this is the case we cannot reserve a place until the deposit has been paid. In all cases course fees should normally be paid at least four weeks before the start of the course. If you have not paid your fees by that date, you may lose your place. If you book your course less than four weeks before it starts, you must pay full fees at the time of booking.
Deposits cannot be transferred, (either to another course, course dates or candidate) or refunded.
In the case of cancellations made later than four weeks before the start of the course, requests for a refund can only be considered if we have been able to fill the place. The deposit and Cambridge ESOL registration fees (when applicable) are not refundable.
Please note that in the event of a candidate withdrawing from the course once it has started, IH London cannot refund fees or offer a place on a subsequent course without payment of further fees.
International House London reserves the right to postpone or cancel any course due to insufficient student numbers or operational problems. In this event the candidate will be given a full refund.
Insurance cover
International House London strongly recommends that you take out travel and medical insurance and cover for cancellation or curtailment, upon acceptance on the course. Insurance cover is included in course fees for all face-to-face CELTA and CLTA full-time and part-time students.
Selection criteria, assessment and grades
International House London cannot enter into correspondence or discussion concerning the reasons for an interview or a place on a course not having been offered.
All tutors on the Cambridge ESOL CELTA and Delta courses collaborate on the internal assessments and decisions are unanimous.
In all matters relating to selection and assessment the decision of the Director of Studies is final.
Making a payment
You may pay by:
- Bank Transfer in £ sterling. Please note that International Bank Transfers and Bankers Draft payments will incur a £15 charge.
- Credit and Debit Cards
- Online by booking through our website
- In cash by coming to the School in person.
Your total course fees are made up of the following:
- Course fee
- Accommodation fee (if applicable)
- Bank transfer fee (if applicable)
- Insurance (if applicable)
Accommodation
Accommodation booking date
- Accommodation is booked and charged for from Sunday to Sunday for the duration of your course.
- If you wish to extend your accommodation after arrival please contact the Accommodation Office
- If two students come together a shared room can be booked, otherwise shared room accommodation will be booked in the shared room option
Smoking in Homestays
Many British hosts object to smoking in their house particularly if they have children. It is therefore becoming increasingly difficult to place students who smoke in Homestays. If you are happy to smoke outside your host’s home please indicate this on your Enrolment Form.
Pets in Homestays
Many British Homestays have pets such as a cat or a dog. lt may be difficult for our Accommodation Officers to find a Homestay without pets so please complete this section of the Enrolment Form ONLY if you have a strong dislike or allergy to animals (either cats or dogs).
Special requirements
We will do our very best to deal with your special requests but are not able to guarantee this. It takes more time to deal with special requests so please send your booking as early as possible to avoid disappointment.
Arriving at your Homestay
You must telephone, fax or write to your host with your arrival time. If you do not do this then your Host may not be at home to welcome you
Changes and cancellations
See accommodation cancellations information above.
International House is only able to arrange accommodation for students studying at our school.
EU Funding - Socrates - Comenius training grants
Comenius is part of the European Union’s Socrates programme which focuses on education. If you are a practising teacher in a country that participates in the Socrates programme (other than the UK as that is where the training you are interested in is on offer) you may be able to get a grant from the national agency in your country to participate in an approved training course that lasts between 1 and 4 weeks. If you have found the course you need and believe that it meets these requirements, then please contact your national agency. They will advise you about the application and selection procedures that apply in your country.
For Modern Languages Students
Minimum age for students on Modern Languages Programmes is 16 years old
Cancellation Fees
Course fees are non-refundable once the course has started. Cancellations made with less than one week's notice before the start of a Modern Languages course are subject to a 100% cancellation charge.
We reserve the right to cancel Modern Languages classes before the specified date if there is insufficient demand. In this case, applicants will receive a full refund.
