Cultural Training
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An extremely useful course and just what I wanted.

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Research shows that cross-cultural training increases the ease of settling into a multi-national environment by 100%

India  

Improve your Indian communications


We are experts in business process outsourcing training, focusing on customer satisfaction audits and training in voice and accent, empathy and culture. We train:

  • Call centre advisors, team leaders and managers
  • UK and European managers and staff visiting or working in India and China
  • Indian and Chinese managers on secondment to UK

    • We have manuals on empathy, culture, coaching and voice accent training which we can tailor to your needs. We can help you reduce customer complaints and improve customer satisfaction.

    Call +44 (0) 20 7611 2400 or email Barry Tomalin for our free book on Doing Business in India.