Useful Documents

Credit Card Payment Form

Please use this form if you wish to pay for your IELTS test by credit card.

Download the Credit Card Payment Form here.

Official IELTS Practice Materials Order Form

You can buy the Official IELTS Practice Materials by completing this form and sending it to us. Once we have taken your payment, we will send the materials to the address provided.

Download the payment form here

Cancellation Form

You can cancel your IELTS test if you make your cancellation request more than 5 weeks before your test date. There is an administrative fee of £25 for cancellations. If you cancel your test less than 5 weeks before your test date, you will lose the full test fee.

If you wish to cancel your IELTS test, please complete the Cancellation Form and send it to us along with your original confirmation letter and receipt. If your request is approved, you will be refunded your test fee (minus the £25 administrative charge).

Download the Cancellation Form here.

Test Date Transfer Form

You can transfer to another test date if you request the change more than 5 weeks before the test date you are registered for. There is an administrative fee of £25 for transfers. You cannot change your test date if you request the transfer less than 5 weeks before the test date you are registered for.

Download your Transfer Request Form here

Request Form for Additional Copies of Results

If you have already taken your IELTS test and would like to send further copies of your results to institutions, government bodies or employers, you can do this by completing this form and sending it to us. There is a charge of £5 per copy. Please note that you can only request additional copies of results to be sent to institutions (candidates cannot request extra copies for themselves).

Download the payment form here

Enquiry on Results

If you have already taken your IELTS test and wish to appeal against your result(s), you can use this form to do so.

If you wish to have any part of your test remarked, you should complete the Enquiry on Results form and send it to us along with your original Test Report Form and the £60 fee. We must receive your completed form within 6 weeks of your test.

Once we receive your form and payment, we will send the appropriate test materials to the British Council to be remarked. The British Council will inform us of their decision in 6-8 weeks; we will then inform you of the outcome of the appeal. If your score changes as a result of the remark, you will be refunded the £60 and will be issued with a new Test Report Form. If your score does not change, you will lose your £60 fee.

Download the EOR form here