Halls of residence FAQ

> Is there a minimum period of stay at residences?

> Can I book an airport transfer to take me to my residence?

> Is there a check-in time at the residence?

> How do I get the key to my room at the residence?

> When does my accommodation in the residence start and finish?

> My flight arrives on Saturday; can I arrive at the residence on Saturday?

> How do I get to the International House London school?

> Can I smoke in the halls of residence?

> Is bedding provided?

> Are towels provided?

> Will my room be cleaned for me?

> I am coming with my boyfriend or girlfriend; can we have a double room in the residence?

> Can I have guests stay with me overnight?

> I’m going away for the weekend. Can I get a refund for this time away?

> Is there free wifi in my accommodation?

> How do I pay for the residence?

> How do I cancel my accommodation?

> I want to leave my accommodation; how do I give notice?

> How old must I be to stay in the residence?

> Availability of accommodation

Is there a minimum period of stay at residences?


The minimum period of stay at Chapter Kings Cross is 4 weeks except in July and August when the minimum period of stay is 2 weeks.

The minimum period of stay at Liberty House, is 2 weeks at all times of the year.

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Can I book an airport transfer to take me to my residence?


Yes, you can. Please make sure you let us know that you need a transfer when placing your booking and provide your flight details (airline code, flight number, arrival airport).

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Is there a check-in time at the residence?


Student residences are similar to hotels; check-in is after 2pm on the day of arrival and check-out before 10am on the day of departure.

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How do I get the key to my room at the residence?


Student residences have 24 hour receptions. You can pick your key up from reception at any time after check-in.

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When does my accommodation in the residence start and finish?


Accommodation will be arranged for the duration of your course from the Sunday before the course starts to the Sunday after it finishes.

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My flight arrives on Saturday; can I arrive at the residence on Saturday?


Unfortunately, no. Residences are only available from Sunday to Sunday because all our rooms will be occupied until the Sunday morning. It is not possible to book a room in the residence for just one night.

If you find it is cheaper to fly into the UK on a Saturday don’t forget to factor in the additional cost of a hotel. 

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How do I get to the International House London school?


London is well serviced by public transport: bus, over-ground train or London Underground (Tube) train. Buying a weekly Travel or Oyster Card will help to keep costs down. Visit www.tfl.gov.uk for more information. 

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Can I smoke in the halls of residence?


Smoking is not permitted in any of the residences.

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Is bedding provided?


Yes, bedding (sheets, pillows, duvets etc) is provided with all the accommodation we offer.

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Are towels provided?


In student residences you will need to bring your own towels and wash them yourself. Residence laundry facilities charge about £2.50 per load.

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Will my room be cleaned for me?


In student residences you will need to wash your own sheets and bedding, and keep your room clean. Once in the UK you can arrange for your student residence to be cleaned at extra charge. 

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I am coming with my boyfriend or girlfriend; can we have a double room in the residence?


There are no double rooms in any of the residences.

If you are both IH London students we should be able to provide a Homestay option. Please contact our accommodation office for more information.

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Can I have guests stay with me overnight?


If you inform your student residence first they will usually permit guests to stay overnight. No extra bed or bedding is provided, so make sure your guests bring a sleeping bag. 

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I’m going away for the weekend. Can I get a refund for this time away?


No, the residence will not offer a refund for any period you are away from your room during your stay.

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Is there free wifi in my accommodation?


All of the student residences offer access to free wifi in common areas.

The Chapter Kings Cross halls of residence have free wifi access in the bedrooms.

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How do I pay for the residence?


To guarantee your place in the Residence please pay at least two weeks before your arrival. You can pay by credit card or bank transfer. If you are staying at Chapter Kings Cross you will also need to complete a damage deposit form which will be sent to you by the IH Accommodation office.

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How do I cancel my accommodation?


For cancellations please provide written notice at least seven days before your course starts. One week’s payment will be charged as a cancellation fee if you do not give at least seven days’ notice.

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I want to leave my accommodation; how do I give notice?


Please speak to us if you are unhappy with your accommodation. We may be able to help.

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How old must I be to stay in the residence?


You must be at least 18 years old to stay in halls of residence. If you are 16 or 17 please see our Homestay section.

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Availability of accommodation


For up-to-date information about the availability of accommodation see our accommodation availability checker or contact our accommodation office.

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