Shared house FAQs

> Can I use the kitchen in the shared house accommodation?

> Do I have to share a bathroom?

> How many people live in a shared house?

> Does the owner live in the shared house?

> How do I get to the International House campus?

> Can I smoke in the house?

> Who does the laundry and cleaning?

> When does my accommodation start and finish?

> When should I arrive?

> How do I pay for my accommodation?

>How do I cancel my accommodation?

> I’m going away for the weekend. Can I get a refund for this time away?

>I want to leave my accommodation how do I give notice?

> Is bedding provided?

> Are towels provided?

> Will my room be cleaned for me?

> Can I have guests stay with me overnight?

> Will someone meet me at the airport?

> Do I have to arrive at the shared house at a certain time on the first day?

> Can I book an airport transfer with you even though I haven’t booked accommodation through International House??

> Can I come a day early on a Saturday instead of a Sunday?

> Is there free wifi at my shared house?

> How will you choose my shared house accommodation?

> Availability of accommodation

Can I use the kitchen in the shared house accommodation?


You will have full use of a shared kitchen.

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Do I have to share a bathroom?


Yes, the bathroom will be shared with other student residents.

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How many people live in a shared house?


Shared houses are different sizes; there may be between 7 and 20 people living in the house with you depending on its size.

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Does the owner live in the shared house?


No, but there is a live-in housekeeper.

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How do I get to the International House campus?


London is well serviced by public transport: bus, over-ground train or London Underground (Tube) train. Buying a weekly Travel or Oyster Card will help to keep costs down. Visit www.tfl.gov.uk for more information.

The housekeeper can advise you on buying your travel ticket and giving you directions to the school.

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Can I smoke in the house?


Smoking is not permitted in shared houses. You will have to go outside to smoke.

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Who does the laundry and cleaning?


You will need to do your own laundry but there are facilities for you to use, free of charge.

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When does my accommodation start and finish?


Accommodation will be arranged for the duration of your course from the Sunday before the course starts to the Sunday after it finishes.

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When should I arrive?


Please tell the housekeeper when you plan to arrive. She will arrange to be at the house when you arrive to let you in, give you the keys and give further information about your stay.

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How do I pay for my accommodation?


To guarantee your accommodation please pay at least one week before your arrival. You can pay by credit card or bank transfer through our accommodation office. If you pay by bank transfer, we will need to see proof of payment one week in advance.

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How do I cancel my accommodation?


For cancellations please provide written notice at least seven days before your course starts. One week’s payment will be charged as a cancellation fee if you do not give at least seven days’ notice.

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I’m going away for the weekend. Can I get a refund for this time away?


We cannot offer refunds for any short periods that you are away from your accommodation during your course.

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I want to leave my accommodation how do I give notice?


Please speak to us if you are unhappy with your accommodation. We may be able to help. If you decide to change or leave your accommodation you must give a week’s notice to your host and the IH London Accommodation Office. If you leave before the week is finished you will still pay for the full week. After the week notice period the balance of you accommodation will be refunded.

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Is bedding provided?


Yes, bedding (sheets, pillows, duvets etc) is provided.

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Are towels provided?


Different houses have different conditions. It will be clearly indicated on your confirmation letter whether you need to bring towels, please read it carefully.

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Will my room be cleaned for me?


In the shared house you will need to keep your own room clean, common areas will be cleaned by a cleaner.

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Can I have guests stay with me overnight?


This is not usually permitted in shared houses. Please check with the housekeeper if you have a special request.

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Will someone meet me at the airport?


No, but we can arrange a transfer for you. Please select this option during checkout. You will need to provide your flight details (airline code, flight number, arrival airport).

Alternatively, you can take a taxi from the airport but it will always be cheaper to use public transfer (trains, coaches, buses, etc.).

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Do I have to arrive at the shared house at a certain time on the first day?


Please make sure you let the housekeeper know in advance what time you’re arriving. This way you can arrive at any time of the day or night (within reason) and they can be there to let you in and welcome you.

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Can I book an airport transfer with you even though I haven’t booked accommodation through International House?


Yes, of course. You need to provide a confirmed destination address when you book so that we can give it to provide to the transfer company and your flight details (airline code, flight number, arrival airport).

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Can I come a day early on a Saturday instead of a Sunday?


July and August are busy months so we have less flexibility. You will need to find alternative accommodation if you want to arrive early during these months.

If you find it is cheaper to fly into the UK on a Saturday don’t forget to factor in the additional cost of a hotel and the extra transfer from hotel to your accommodation.

During other months of the year we can be more flexible and will try to help you where we can. Please check with our accommodation office before you confirm your flights.

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Is there free wifi at my shared house?


You will need to pay a small amount per week for a fast wifi connection in a shared house.

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How will you choose my shared house accommodation?


Your accommodation is chosen on room availability for the period you are booking. We will always try to provide accommodation with the shortest travelling times to the school.

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Availability of accommodation


For up-to-date information about the availability of accommodation see our accommodation availability checker or contact our accommodation office.

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