Identification Document

To apply for an IELTS Test, you need a valid ID document:

  • Passport
  • European ID
  • Biometric Residence Permit Card (BRP Card)
  • ARC card (Needs authorisation)

If you don’t have your ID document on the day of your test, you won’t be allowed to sit the test.

 

General Training or Academic?

You should speak to the institution that has requested an IELTS test from you and ask which one they require, but as a guideline:

  • The Academic module is for people who want to study an undergraduate or postgraduate degree course, or who wish to register with a professional body.
  • The General Training module focuses on basic survival skills in a broader social and educational setting. General Training is suitable if you are joining a training programme or doing work experience in English speaking countries but is not designed for degree level. This module is also suitable for those wishing to emigrate to Australia, Canada, New Zealand and the UK.

 

IELTS or IELTS for UKVI?

If you wish to use an IELTS test result as a part of your application to UKVI – apart from some types of student visa – you may need to take an IELTS for UKVI or IELTS Life Skills test.

To find out whether you need to take an approved SELT test, what level you need to achieve, and which test you can use, you should visit https://takeielts.britishcouncil.org/take-ielts/which-ielts-test/ukvi. There is also a wealth of information on UKVI’s website www.gov.uk/government/publications/guidance-on-applying-for-uk-visa-approved-english-language-tests.

Both the UKVI and Life Skills tests must be taken at an IELTS test location specifically authorised by UKVI and must be taken under specified conditions. You will receive an IELTS or IELTS Life Skills Test Report Form to show that your test met these requirements.

To apply for an IELTS Test, you need a valid ID document:

  • Passport*
  • European ID
  • Biometric Residence Permit Card (BRP Card)
  • ARC card (Needs authorisation)
*If you have sent your passport to the Home Office, you should contact the Home Office and request to have it returned to you for the exam day. IH London cannot accept certified copies of passports.

If you think that you will not have your ID on the test day, please contact us as soon as possible up to 1 working day before your test at  ielts@ihlondon.com

IMPORTANT: If you do not have your original passport/ID document on the day of the exam, you will not be allowed to sit the exam.

 

The IELTS test fee is £175, and you can apply and pay for an IELTS test online, by post or in person.

You’ll need to upload a copy of your passport or Identity Card (both sides in this case). More information is available on our IELTS registration page.

  • To apply by post, download an IELTS Application Form and post it to the address below along with a copy of the ID you will use on your test.

IELTS – Exams Department
International House London
16 Stukeley Street
London
WC2B 5LQ

 

  • To apply in person, visit the IH London IELTS desk between Monday and Friday from 10.30 – 11.30. A member of our Exams Team will help you.

The IELTS test is not recommended for candidates under the age of 16. International House London IELTS Centre can not accept applicants under the age of 16.

The test day photo is an integral part of the identity verification process, and every candidate, including minors, must have the test day photo taken without exception.

If you are under 18, we require permission from your parent or a legal guardian to allow us to capture your photo and finger scan during the registration process on the exam day.

You must bring your completed Consent Form to your test. If you do not bring your form you will not be allowed to take the test.

Download an IELTS Consent Form for under 18s

If you require a modified version of IELTS (i.e. braille papers, enlarged font, special CD for Listening, etc.), you must give the test centre three months’ notice. If your circumstances require special arrangements to be made, (i.e. extra time, headphones for Listening, etc.) you must give the test centre a minimum of 6 weeks’ notice.

Please be aware that you are required to provide medical evidence to support your claim. The medical report should be written in English and within a period of two years before the test date, by a medical professional.

Please contact the test centre for more information ielts@ihlondon.com

On the day of your test, registration starts between 8:45 am and 9:00 am, and closes at 9:30 am. Unfortunately, candidates who arrive late for registration will not be allowed to take the test and will lose their test fee.

If you cannot attend the test because of a serious emergency, you must provide us with a Transfer/Cancellation Form along with a medical certificate (a letter from a GP, Hospital or a walk-in clinic) or a police report within five days of the missed test.

The form must clearly state the reason why you were unable to attend the IELTS test and must be appropriately dated and stamped/signed. Please scan and email the form and reports to ielts@ihlondon.com

Download Emergency Cancellation or transfer form

 

 

What you need to bring:

  • Your original passport/ID card – This must be the same ID that you registered with.
  • Your confirmation email (printed or in your telephone)
  • Your consent form if you are under 18
  • Two pencils, eraser and a pencil sharpener (We will give you one if you can’t bring it)

IMPORTANT

  • You must bring the same, valid, passport/ID Card that you registered with.
  • If you bring the wrong, expired or invalid ID you will not be allowed to sit the test.
  • Photocopies/Home Office letters are not acceptable

 

Confirmation emails are usually sent 4-5 days before your test. If you made your booking during the week of your test, you will receive your confirmation email between 24-48h after your application has been completed.

The confirmation email contains an attachment with your test date, important information about the exam, a map to the venue and a timetable of events. Please make sure you check your email inbox, and junk inbox, for your test date confirmation email.

If you haven’t received the confirmation e-mail 2 days before your test, please contact us at ielts@ihlondon.com

REACH IELTS Online Course

An online course focused on the language skills, test techniques and strategies to achieve grade 6 and above in the Academic IELTS exam. More Information here

 

IELTS preparation courses

International House offers a wide range of IELTS preparation courses. Find more information here 

You can transfer your test date to another available day, or another venue, free of charge, up to 1 working day before the test.

We must receive your Transfer form by the deadline for the request to be considered.

Deadlines for transfers:
• Thursday by 5 pm before Saturday tests
• Tuesday by 5 pm before Thursday tests

No transfers will be processed after the deadline unless a valid mitigating circumstance can be presented with acceptable evidence.

Test transfer request form

You can cancel your test up to 1 working day before your test.

We can issue refunds without charge up to 14 days after you have booked your test or up to 1 working day before the test date (whichever one comes first).

After your 14 days have expired and up to 1 working day before the test, you may cancel but will be charged an administration fee.

We must receive your refund form by the deadline for the request to be considered.

Deadlines for refunds:

  • Thursday by 5 pm before a Saturday test
  • Tuesday by 5 pm before a Thursday test

No refunds will be processed after the deadline unless a valid mitigating circumstance can be presented with acceptable evidence.

 Cancellation/refund form

 

 

They will be released on the 13th day after you take the test.

They will be posted from our offices by first class post (no tracking service). Please allow a few days for UK post or a week for international post for the results to reach your address.

We must wait 2 weeks for UK post or 3 weeks for international post before we can consider your certificate lost.

If you think your certificate is lost in the post, please contact us at ielts@ihlondon.com

Please note, if you haven’t received your certificate, you must report it as lost within 3 months of your test. We are unable to issue replacement certificates over 3 months after the date of your test.

 

You can also check your results online. Your results will be available online for 28 days.

You will need to provide the following information to check results online:

  • Test date
  • Date of birth
  • ID number (passport/ID number)
  • Candidate number

 

See the online result checker to check your results.

 

Please note that the test centre cannot share your results over the phone or send an electronic copy of your Test Report Form by email.

You can collect your results from our office on the 13th day after you take the test.

The IELTS desk is open between Monday and Friday from 10.30 – 11.30. Please note, you must bring your passport or EU Identity Card with you if you wish to collect your results in person.

 

Candidates can authorise another person to collect their results for them if the person collecting has been given written authority by the candidate and can prove their own identity (passport or EU identity card only).

The person collecting your results must bring the following to collect a TRF:

  • Their passport/EU identity card
  • An authorisation form completed and signed by you

 

Results can only be collected during our visiting hours: Monday to Friday, 10:30 – 11:30.

Authorisation to allow collection of your results by another person

You can find your TRF number in your Test Report Form (Certificate).

The test centre cannot share the TRF Number by phone or email, instead, we can send a copy of your certificate to the relevant organisation. The fee is £20 per institution.

Additional institution copy

During your online application, you can request up to five free copies of your test results to be posted to educational institutions, government bodies or an employer. The relevant addresses should be provided in the IELTS test online application. After this point, there’s a £20 fee per copy.

If you have already taken your test and would like to request additional copies, download the Additional Copies of Results form, there is a charge of £20 per certificate.

 

Please note that we can only send Additional copies to Institutions and Registered Organisations, and not to private addresses.

Additional institution copy

If you think your test results are wrong and want to appeal, you’ll need to follow the Enquiry on Results (EOR) procedure. To have one or more components of your test re-marked you’ll need to download and complete an Enquiry on Results EOR form. The fee is £95. Please send the completed form to us. The form must be returned within six weeks of your test date. Requests received after six weeks will not be accepted.

Once we receive your form and payment, we will send the appropriate test materials to the British Council to be remarked.

The British Council will inform us of their decision within 2-21 days approximately; we will then tell you the outcome of your appeal.

If your score changes as a result of the remark, you will be refunded the £95 fee and will be issued with a new Test Report Form. If your score does not change, you will lose your £95 fee. 

Enquiry of results form

If you have lost or damaged your original/personal test report form you can apply to have it replaced with a new certificate, please be aware that candidates are only allowed one copy of their TRF at any given time.

There is a £20 fee in order to process your Replacement TRF, please fill out the form and send it to us via email.

If you are unhappy with any aspect of the International House London IELTS Test Centre service and wish to make a complaint, you can do so by sending a letter of complaint to our office detailing the problem. Alternatively, you can complete a Candidate Complaint Form on the day of your test.

Any complaints about the test day itself should be made on the day of the test and if received after your results have been released, they will not be considered.

Click the link to view our English language levels explained in the chart and take our free English language level test.

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