We hope you are enjoying your course and your time in London with us. Even though we know you will be busy studying and having a good time, you won’t have missed the concerns about Coronavirus worldwide.


At IH London, student welfare is our top priority and we are here to ensure your safety, comfort and to answer any questions that you might have. The Student Welfare team can be reached on welfare@ihlondon.com | 0207 611 2447 | or out of hours on 07808 789547 (emergencies only).


We are committed to ensuring you have the best study trip with us. We have put in place every precaution and will continue to do so, following all Public Health England
and UK government advice.


What can you do to prevent Coronavirus?

  • Wash your hands often and thoroughly with warm water and soap for at least 20 seconds each time
  • Use the hand sanitiser stations that have been set up on each floor of the school
  • If you cough or sneeze, do it into a tissue and put the tissue in the bin straight away
  • Don’t touch your eyes, nose, and mouth with unwashed hands


What is IH London doing in response to the threat of Coronavirus?

  • Cleaners perform deep cleans of the school (door handles, stair wells etc in addition to regular cleaning)
  • Advice in inductions, classes and posters around the school
  • Hand sanitiser stations set up on every level of the school
  • IH London staff travel policy follows the UK Government travel advice and restrictions. IHL staff are not travelling to China, or the regions in South Korea and Italy that are affected. 


Symptoms of Coronavirus

  • Cough
  • Fever (high temperature)
  • Shortness of breath

What to do if you have these symptoms
An overwhelmingly majority of people who have these symptoms in the UK test negative for Coronavirus, so please don’t worry. If you are in your residence or homestay when you start to have these symptoms, stay there and call us on: 0207 611 2447 or out of hours on: 07808 789547 (emergencies only).  We will help you call the UK National Health Service on 111 or to use the 111 online Coronavirus health service and they will advise on what to do next.


If you are in school and you have the above symptoms, please tell a member of staff immediately.


The UK has the best free healthcare in the world and London in particular is one of the most advanced places for medical treatment. People who are otherwise healthy expect to make a full recovery with treatment in the UK. We will help you talk to the medical teams.


We are aware that airline providers are restricting travel to and from some regions. Please let us know if you need help to rebook your flight or if a flight cancellation is going to impact your accommodation booking.

If you plan to visit another country whilst still studying with us, please check the latest advice on the UK Government website before you travel. Do not travel to countries or areas where the advice is ‘against all but essential travel’. If you are unsure, please contact us and we will help you.


Reliable sources of information

Bear in mind that the media sells stories. It is advisable to get your information about Coronavirus from the official healthcare organisations:

Public Health England
World Health Organisation

National Health Service (NHS)


We know this is a concerning time and that our students may have friends and family in areas of the world that are affected more severely by the Coronavirus. Our hearts go out to anyone personally affected by it. Our welfare team and staff are here to support you.


Talk to us
We are here for your safety and wellbeing. We will continue to monitor the situation very closely, keeping you up-to-date. If you have any concerns at all, please speak to us: welfare@ihlondon.com | 0207 611 2447 | or out of hours on: 07808 789547 (emergencies only).

Learn from our experts at IH London

We’d love for you to visit and learn with us. Explore our courses and if you’d like any help choosing a course, just let us know. 

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