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Frequently Asked Questions

Any more questions? Contact us and we'll be happy to help.

Learn English View all

Can I change my General English course to an IELTS or Cambridge Preparation course?
What should I do if I have to miss an English class?
When will I receive my English course certificate?
Will I need insurance to study English at IH London?
How can I find out about English lessons with trainee teachers?

Foreign Languages View all

See all Foreign Languages FAQs

Young Learners View all

I booked a course and I need to cancel it. What happens now?
Can I get a letter for my visa?
Are students with learning difficulties welcome?
What level of English is required to book a course?
Are excursions mandatory?

Teacher Training View all

What happens in the methodology sessions?
When would I start teaching?
Who would I be teaching?
What is feedback?
Will I pass the Delta?

European Teaching Qualifications View all

How does this certificate compare to the TEFL?
If I pass the course will I be able to find work easily in the UK?
Is there an exam at the end of the course?
I don’t have a degree: will this be a problem?
Is the certificate recognised?

IELTS View all

IELTS Exam FAQ

Cambridge Exams View all

Can I write in pencil in my Cambridge exam?
I have received a label. What do I do with it and what is it for?
Where can I find my candidate number or centre number?
Can I take home my notes from the exam?
Who is ‘the Centre’?

LanguageCert testing View all

What can I use a LanguageCert International ESOL qualification for?
How long does it take for candidates to receive their LanguageCert International ESOL results?
Are the levels of LanguageCert International ESOL qualifications mapped to levels of the CEFR?
How long does it take for candidates to receive their LanguageCert International ESOL certificates?
What is the Common European Framework of Reference for Languages (CEFR)?

General IH London View all

I have some questions regarding payment. Who should I ask?
Can I take holiday during the course?
Can I end my course earlier and get a refund?
Can I change class?
Can I get a Council Tax Exemption?

Accommodation View all

Accommodation Testimonials
Homestay: Can I use the kitchen in my homestay accommodation?
Can I book an airport transfer with you even though I haven’t booked accommodation through International House?
Homestay: What happens with meals?
Can I come a day early on a Saturday instead of a Sunday?

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International House Trust Limited (trading as International House London) is a company registered in England and Wales, company number 01239120, and a registered charity, No. 270860. Registered office: Haycraft House, 16 Stukeley Street, London, WC2B 5LQ. info@ihlondon.com. IH London is a member of English UK, the national association for English Language Teaching. Company no. 05120951.

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