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    Why learn with us?

    International House London is no. 1 Language school in Central London, judged by the latest British Council inspections. We have been named best value school in London and we have been teaching for over 65 years. Change your life with IH London.

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Home › FAQs

Frequently Asked Questions


Any more questions? Contact us and we'll be happy to help.

Learn English View all

  • Can I change my General English course to an IELTS or Cambridge Preparation course?
  • What should I do if I have to miss an English class?
  • When will I receive my English course certificate?
  • Will I need insurance to study English at IH London?
  • How can I find out about English lessons with trainee teachers?

Foreign Languages View all

  • See all Foreign Languages FAQs

Young Learners View all

  • I booked a course and I need to cancel it. What happens now?
  • Can I get a letter for my visa?
  • Are students with learning difficulties welcome?
  • What level of English is required to book a course?
  • Are excursions mandatory?

Teacher Training View all

  • Would this qualification give me the same job prospects as a TEFL Certificate (considering there is less global demand for French/Italian/Spanish than English)?
  • I’ve heard that the course is very intensive – is that true?
  • Would I have to attend all the course hours?
  • What is the course timetable?
  • What happens in the methodology sessions?

European Teaching Qualifications View all

  • Who would I be teaching?
  • What is feedback?
  • What teaching method would I be expected to use?
  • What else would I be expected to do outside the timetabled hours?
  • How would I be assessed on the course?

IELTS View all

  • IELTS Exam FAQ

Cambridge Exams View all

  • What do I do if I have a question during the exam?
  • Can I ask the invigilator to correct my spelling?
  • Can I go to the toilet during the exam?
  • Can I use any extra paper for the writing?
  • I have practiced/did the mock Speaking exam with my classmate but the invigilator told me I had to go in with someone else I don’t even know. Why?

LanguageCert testing View all

  • What is the duration of the exam?
  • Can the learners take the LanguageCert International ESOL Written and Spoken exams separately?
  • Is the Spoken exam taken by candidate pairs?
  • Can the learners use a dictionary during the exam?
  • What is the pass mark? What grades are awarded?

General IH London View all

  • I have some questions regarding payment. Who should I ask?
  • Can I take holiday during the course?
  • Can I end my course earlier and get a refund?
  • Can I change class?
  • Can I get a Council Tax Exemption?

Accommodation View all

  • Accommodation Testimonials
  • I’m going away for the weekend. Can I get a refund for this time away?
  • Student Residences: Can I book an airport transfer to take me to my residence?
  • Homestay: I want to leave my accommodation how do I give notice?
  • Student Residences: Is there a check-in time at the residence?

Useful links

  • Policies
  • Accreditations - inspection
  • Brochures & Factsheets
  • Study Welfare
  • Information for under 18s
  • Getting a VISA
  • Terms and Conditions
  • Careers
  • ETO Hub
  • Price List
  • YL Insurance
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International House Trust Limited (trading as International House London) is a company registered in England and Wales, company number 01239120, and a registered charity, No. 270860. Registered office: 16 Stukeley Street, London, WC2B 5LQ. info@ihlondon.com. IH London is a member of English UK, the national association for English Language Teaching. Company no. 05120951.

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