Mark Rendell


Mark started in the role of CEO in January 2019 and has been involved in the ELT industry for over 25 years. He was a teacher and Director of Studies in Poland, Saudi Arabia and China. Previously, a Principal at a large language school in central London, Mark is now Chair of English UK and a trustee and director of the International House World Organisation (IHWO).

Lawrence Jackson

Director of Sales and Marketing

Lawrence has over 15 years’ experience in sales, with over 7 years spent in sales for top language schools. In addition to English, he can speak German, and says “working with a diverse range of cultures ensures I’m learning something new on a day-to-day basis.” Lawrence adds, “IH London has been voted London’s no1 school for value and quality. So if you’re looking for a premium course at a reasonable price then IH London should be your first choice.”

Elizabeth Arbuthnott

Director of Young Learners

Elizabeth (Fizzy) has over 25 years’ experience in the EFL/MFL industry, 10 years’ of which have been in academic and operational management. She has been part of the IH network since 2003 working in various roles at IHWO and IH schools from teacher to teacher recruitment, business development to running summer school programmes before coming to IH London in 2019.

Jason White

Director of Examinations

Jason has worked in education for over 25 years in secondary schools and private language schools, in both teaching and management and leadership roles both in the UK and in Germany. He is a keen linguist and speaks German, French and Italian. Jason rejoined IHL in Nov 2022 as Interim Director of Exams having previously worked as Interim Director of Education. Jason and the exams team are responsible for building relationships with exam boards and ensuring an excellent candidate exam experience across all of our venues in UK, Ireland, Israel and Nigeria.

Caroline Turner

Director of Operations

Caroline’s passion for education has driven her career at IH London for over 13 years. She has held diverse roles within the organization and is now serving as the Interim Director of Operations on the Senior Leadership Team. Caroline is a DELTA qualified Teacher and Trainer with extensive experience in Academic Management. In her current role, she oversees IH London’s academic departments, providing guidance and direction to our skilled managers and teachers to ensure the delivery of high-quality teaching and learning.

Dawn Pike

Director of HR

Dawn joined IHL in early 2022 with over 20 years’ experience in HR and had predominantly worked in educational membership bodies. She completed her HR Management MSc in 2012 and is committed to continuous learning and development. Dawn has a keen interest in EDI, engagement, change management and technological innovation. She is passionate about creating an amazing employee experience through elevating the positive working culture at IH London. 

Arif Kaji

Director of Finance

Arif Kaji manages the Finance and Information Technology and Transformation departments. Arif is a qualified accountant and a member of the Chartered Institute of Management Accountants (CIMA). 

Arif is a result driven and commercially focused senior finance executive with over 20 years’ experience from a broad range of industries, including manufacturing, engineering, financial services, automobile and the charity sector. Arif has extensive experience in financial control and reporting, budgeting, forecasting, financial modelling and analysis, business planning, financial strategy, compliance, continuous business process improvement, and delivering sustainable business growth. 

Arif served with the Chartered Institute of Environment Health (CIEH) for many years before joining a steel manufacturing business as Chief Strategy Officer, based in Abu Dhabi, UAE. Most recently, Arif was Finance Director for a humanitarian charity in the UK.