Agent terms and conditions

The conditions below set out the terms of contract between you, the student and International House London.

Medical, travel and financial insurance

It is highly recommended that students get comprehensive travel, repatriation, medical and course insurance to cover their period of international study. School fees are not refundable or transferable so they should look for comprehensive insurance that covers reimbursement of fees. 

Cancellation fees before the student arrives at IH London


All fees are payable in advance. If you wish to cancel, change or postpone the booking, we require ten days’  notice in writing. Where less than ten days’ notice is given, full fees are due and no refund is available (with the exception of accommodation fees).

Accommodation fees

If accommodation is cancelled with at least one week’s notice in writing, full fees will be refunded.

Cancellation or change of accommodation

General Accommodation Homestay and Shared House Accommodation
Ten days’  notice is required in order to cancel accommodation. Where less than ten days’ notice is given there will be a charge equivalent to one week of the accommodation. The remainder will be refunded.

Residential Accommodation
The cancellation policy for this type of accommodation differs depending on the residence selected. You will be informed of the applicable cancellation policy when your residential option is confirmed.

Cancellation fees once the student has started their course

Cancellation up to 10 days before start date:

Course fees: Full refund
Registration fee: No refund
Homestay fees: Full refund
Residence fees: 1 week of accommodation fees payable

Cancellation fewer than 10 days before start date:

Course fees: No refund
Registration fee: No refund
Homestay fees: 1 week of accommodation fees payable
Residence fees: 2 weeks of accommodation fees payable

Cancellation on or after start date:

Course fees: No refund
Registration fee: No refund
Homestay fees: 1 week of accommodation fees payable
Residence fees: 3 weeks of accommodation fees payable

Lessons cannot be cancelled, postponed or curtailed and all fees are due as per the original agreement for both tuition and accommodation. No refund of course fees will be made. Please note that any change of course registration details may incur an admin charge of £50.

For students wanting to re-enrol

Fees are applicable as per the current price list. 

Minimum age

General English Programmes: 16 years old
Executive English programmes: 21 years old

Attendance and student holidays

Students are expected to attend lessons regularly and on time. Students forfeit course fees if they are late, absent, or leave before the course ends. Students attending courses of 36 weeks or more duration may take a holiday of two weeks without losing their course fee for the period providing at least four weeks’ notice is given. Academic Year Programmes allow a two week break at Christmas and Easter.

Course availability and cancellation

Every attempt will be made to place students on the course of their choice. However, International House London cannot guarantee a particular course and timetable until he/she has taken an entry test and had an interview. In the event of insufficient applications for a course, the school reserves the right to offer an alternative course of equal value.

British immigration regulations

If the student is a non-EU applicant, you may require a student visa in order to study at the school. It is your responsibility to obtain this visa and IH London is not responsible if a student obtains the wrong visa. If you require a visa and arrive without one, you will not be eligible to attend the school. All non-EU students must study for a minimum of 15 hours per week to comply with British immigration regulations. 

  • International House London is a Tier 4 Sponsorunder the UKVI’s points based system  (no. 5BY3ENNA5).
  • International House London will provide thedocumentation required for students to apply  for study visas where applicable.
  • Documentation in support of study visaapplications will only be provided upon receipt of full fees.
  • The school has a legal obligation to collateand maintain application information, as well as passport and visa data, and inform the Immigration Authorities of those students whose attendance falls below the standard required by their visa.
  • If a visa application is unsuccessful, yet alldocumentation was correctly submitted, IH London needs to be informed and a copy of the visa refusal letter should be sent to the admissions team. A refund will be issued when we receive this document. We will also keep one week of accommodation fees if we are notified fewer than 10 days from the start of the course.

For advice on visa regulations, please visit the following website:

You can also contact us at 

Or alternatively, contact the British Embassy in your country.  

Documentation in support of study visa applications

Documentation in support of study visa applications will only be provided upon receipt of full fees.

Getting a student visa for the UK

Rules about students visas for the UK are subject to change and review. For the latest information about student visas for the UK, see our Getting a visa page or visit the website.


Payment must be received in full and in advance of the first day of your course. You may pay by:

  • Bank Transfer in £ sterling. Please note that International Bank Transfers and Bankers Draft payments will incur a £15 charge.
  • Credit Cards: We accept payment by MasterCard, Visa and JCB card.
  • Cheques should be made payable to International House. Please write the student’s name and invoice number on the back of the cheque (if you are an Agent) or your name on the back if you are a student.
  • Pay online via our website

Total fees for your course:

  • The total fees are made up of the following:
  • £95 course registration fee
  • Course fee
  • Accommodation fee if applicable
  • Bank transfer fee
  • Airport transfer fee if applicable

Registration fee

A £95 registration fee is charged for any new enrolment. Students wishing to re-enrol within 12 months from the start of their first course will not be charged a registration fee. Students re-enrolling after 12 months from the start of their first course will be charged a new registration fee.

Special offers

Course discounts are valid from the date of advertisement. Discounts cannot be applied retrospectively to existing bookings.