Find your IH London contact by region. Our international sales team works with educational agents and partners around the world.

 

Sales Team - Leadership

Commercial Director

Natasha Traynor

Natasha Traynor is Commercial Director at International House London, leading commercial strategy, strategic partnerships and market development. With over 20 years’ experience in education and purpose-led organisations, her career has spanned the UK, Europe, North America, Africa and Asia, across commercial strategy, business development, marketing and customer experience.
Passionate about the power of education and language learning to transform lives, Natasha is focused on building strong partnerships, sustainable growth and excellent experiences for students and clients. She is particularly interested in how AI, data and emerging technologies can drive innovation, improve learner experiences and strengthen organisational performance.

She holds degrees from UCLA and Bayes Business School and serves as a Lay Canon at Canterbury Cathedral.Mobile/WhatsApp: +44 7920 518886

Europe

Shema Najib 

Head of Sales & Customer Experience

With over 11 years at International House London, Shema has progressed through a number of commercial roles and now serves as Head of Sales & Customer Experience. She leads the school’s global sales strategy, driving student recruitment, partnerships, and growth across markets worldwide. Throughout her career, Shema has worked with educational agents, universities, governments, and corporate partners to strengthen International House London’s global presence and deliver an outstanding customer experience. Passionate about building long-term relationships, she enjoys identifying commercial opportunities, developing innovative solutions, and working collaboratively with colleagues to help students from around the world achieve their educational goals through International House London’s diverse portfolio of programmes and services. Outside of work, she enjoys travelling and exploring cultures.

Email: Shema.Najib@ihlondon.com

Phone: + 44 (0) 2076112423 

Mobile: +44 (0) 7795 362088 

Calendly: https://calendly.com/shema-najib

 

Luisa Proto

Business Development Manager (Europe)

Luisa studied Foreign Languages at University and has always been passionate about cultural exchange, especially French and English.

She worked for ten years in Ireland helping international students to settle in and get ready for study and work experiences abroad. She then moved to London and has always worked in education. She joined IH London at the start of 2019. 

Luisa is Italian, and also speaks fluent English and basic French.

Email: Luisa.proto@ihlondon.com

Tel / Zoom: +44 (0) 207 611 2424

Mobile / WhatsApp: +39 3208191148

 Calendly: Select a Date & Time – Calendly

 

 

 

Julija Glusakova

Business Development Manager Europe & CIS

Julija has worked in the international education sector since 2013 and joined IH London in 2019. She has extensive experience across the full range of IH London programmes, supporting individual students, groups, and corporate clients. Her broad knowledge enables her to guide students in choosing the most suitable course and provide ongoing support throughout their learning journey.
In addition to English, Julija speaks Russian, Latvian, and some Italian. Having been an international student herself, she understands the challenges and excitement of studying abroad. She is passionate about language learning and is committed to helping every student achieve their educational goals while making the most of their experience at IH London.

Desk: +44 (0) 207 611 2422

Mobile/WhatsApp: +44 (0) 781 835 8288

Email: julija.glusakova@ihlondon.com

Calendly: https://calendly.com/julija-glusakova-ihlondon/agenttraining

MENA & Africa

Kamel Koufi

Head of Africa & MENA

Kamel has over 10 years’ experience promoting Higher Education institutions and courses, including working for UK Trade and Investment and a leading global Higher Education pathway provider. He joined IH London in May 2018.  Kamel can speak English, French, Arabic and Berber/Tamazight. 

Kamel says, “IH London has strong and well established brand and its teaching staff are very passionate. As an educational trust, we reinvest our profits to improve the customer experience for students, agents and corporate clients.

“This really is the time to get in touch and discuss with us how we can add value to your company. We would love to hear from you!”

Email: Kamel.Koufi@ihlondon.com

Phone: +44 (0) 207 611 2410

Mobile/ WhatsApp: +44 (0) 774 165 3433

Calendly: https://calendly.com/kamel-koufi

Naimah Zerrouk

Sales Executive

Naimah holds a Masters in International Business and has worked in sales across various industries for over 6 years. She has completed her CELTA at IH London, helping her blend her teaching experience with her role in supporting customers with their course inquiries. In addition to English, Naimah speaks French and Arabic. Naimah says “I’m passionate about my role as I find fulfilment in the opportunity to interact with people from varied cultures and backgrounds and make a positive impact on others learning journeys.”

Email: naimah.zerrouk@ihlondon.com

Phone: +44 (0) 207 611 2421

Mobile / Whatapp: +44 (0) 787 670 8097

Calendly: https://calendly.com/naimah-zerrouk/ih-london-consultation

Asia

Yan Ye

Business Development Manager (Asia)

She speaks Mandarin and English, and works closely with students, agents, schools and institutional partners across mainland China, Taiwan and the wider Asian market. Yan has been with IH London for almost ten years and has supported a wide range of projects, including adult English, Young Learners, Teacher Training, school and university groups, corporate training and tailor-made programmes. She enjoys understanding different needs and helping each student or partner find the most suitable study solution at IH London.
 
Yan says: “What I enjoy most about my role is helping different ideas become real projects. Every student, partner and market is different, and I love creating the right study experience with them.”
 

Email: Yan.Ye@ihlondon.com

Mobile/whatsapp: + 86 13601930111

微信: peggy628

Jamie Chalk

Head of Business Development - Asia

Jamie studied English at university and has worked in sales, teaching and training for a number of years. He undertook his CELTA at IHL and speaks Korean and some Filipino. Jamie has taught English in Korea, the UK and the Philippines, and his previous experience includes student recruitment for UK higher education and leading L&D training workshops in Southeast Asia.

Jamie says, “I identify first-hand with navigating a foreign language and immersing yourself in a new culture, so I look forward to supporting you on your journey too!”

Email: Jamie.Chalk@ihlondon.com

Phone: +44 (0) 207 072 1745

KakaoTalk / Line ID / WeChat: jcIHL

Mobile / WhatsApp: +44 (0) 7471 106 111

Latin America

Sanish Yamamoto Marins

Sales Executive - Latam

Sanish has been working in international education since 2019 and is currently Sales Executive for Latin America at IH London. She focuses on building strong relationships with agents and supporting students throughout their study abroad journey.
Sanish says: “What I love the most about my job is being able to connect people to life-changing experiences at IH London. Seeing a student’s dream of studying abroad come true is incredibly rewarding, and I’m proud to be part of that story.”
 
 

Natalie Samoel

Sales Executive

Natalie has worked in the international education sector for over 16 years, helping students, education agents and institutions connect with opportunities around the world. She has extensive experience in student recruitment and business development across Latin America, with a particular focus on Brazil, Mexico, Colombia, Argentina, Chile and Peru.
At IH London, Natalie looks after the Latin American market, building strong relationships with education agents and supporting them and their students throughout their journey with IH London. She is passionate about growing the IH London community across the region and making sure agents have the support and information they need to confidently recommend the school to their students.
Originally from Brazil, Natalie understands first-hand the importance of having someone you can trust when looking at international education opportunities. She loves meeting people, learning about different markets and cultures, and helping students discover new possibilities through studying abroad. For Natalie, international education is not just about learning English — it is about gaining confidence, experiencing a new culture and creating memories that last a lifetime.